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Why doesn't BMW USA ever answer any email? (archive)

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Posted by me on November 10, 1998 at 15:21:38:

Why doesn't BMW USA (http://www.bmwusa.com) ever answer any email? You go through all the BS of filling in your name, address, VIN, year make etc. (and I have a 1998 car) and nothing ever happens. And I'm not asking any service related or "top secret" questions. Just some real regular things.
Hey BMW NA (if your reading this) , I'm Mr. Customer!

Anybody ever get any responses from them (link below)?

"The black hole of email - BMW USA"



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