Posted by Harry on November 14, 1998 at 01:25:28:
In Reply to: $100 for "excellent" on questionary posted by gits on November 13, 1998 at 18:31:22:
: I recently purchased a BMW from Allison BMW in the Bay
: Area. They told me that if I rated them as "excellent"
: in all catagories when BMWNA called, that then they'd
: give me a $100 gift certificate toward BMW stuff.
: Is this common amoungst BMW dealers? Seems to me that
: they're trying to bribe me into giving them a better
: rating. What good is a dealer customer sat survey if
: they've bought my vote? This is not to say that I'm
: not satified with the service I got, it was good but
: probably not excellent.