In Reply to: Delivery Delay...(update) posted by Nick S. on March 03, 1999 at 19:48:56:
: Well it appears as though my dealer was trying to pull a fast one! Yesterday after he told me my car would not be built in mid-March for April delivery, I asked him to fax me the production built date. The new built date was listed as week 17 (last week of April),with delivery expected in May. I immediately went out to another local dealer and as luck would have it they had the exact car I wanted except it had the additional Xenon headlights. The car was scheduled for delivery this Saturday. To make a long story short they beat my previous price by $150 and then charged me $475 for the additional Xenons. Net effect is I got the Xenons for $325. Gave 'em my deposit and will pick up the car next week! When I called my previous dealer to cancel the order he immediately changed the production date to mid-March again. Dream 'on bud! Order was cancelled with a full refund. Can't wait till next week.
I'd encourage you to give BMW NA feedback on your experience -- this sort of experience makes BMW look really bad! I'd write a letter explaining what happened, and then CC it to the dealership as well.
Who do these people think they are?