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Dealer incentive to do warranty work? (archive)

[ Follow Ups ] [ 3-series (E46) Message Board ] [ Msg. Board FAQ ]

Posted by Jon on March 05, 1999 at 11:22:37:

Anybody knows who pays for warranty work? BMWNA (US national), the local dealer, or is there some cost sharing?

If it were BMWNA then shouldn't the dealer be more gracious in handling repair/replacement work that one claims? For example, my 328's spare had a scratched rim. I only noticed after I bought my car. Now the dealer has refused to answer to having it fixed or replaced. BTW the dealer is in Honolulu. Any suggestions?

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