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Not my experience (more) (archive)

[ Follow Ups ] [ 3-series (E46) Message Board ] [ Msg. Board FAQ ]

Posted by John on April 12, 1999 at 15:16:31:

In Reply to: Mineapolis is horrible posted by Wade on April 12, 1999 at 12:11:15:

: We ahve two main choices in Minneapolis proper: BMW Motorweks and Sears Imports.

: Working with both, I find that the difference between the sales and the shops are unbelievable.

: I have never had the slightest problem with either service department. The sales side is entirely different.

: I just can't buy a car from them. They won't let me. Even if I ignored their arrogance (and this attitude is not isolated to a salesperson or two), their lack of even basic knowledge, their inability to get me a price quote, their lack of desire to evaluate my E36 for trade-in, or their refusal to let me to test drive an E46 (we like to keep the miles low OR the fuel light is on - don't go too far) on occasion, I still can't buy a car.

: My last attempt involved being ready to trade-in my car and sign on a new one. At the last moment, the salesperson informed me that they could only give me $6500 for my E36 (instead of the agreed upon amount....thousands more) and wanted to know if I could write out another check for $3000.

: Road trip to Chicago I guess.

This strikes me as very odd. I shopped both dealerships and found the prices comparable (high, but that's the market here). I chose Motorwerks over Sears because I found their sales person to be much more accommodating. On my first visit, I was asked what I would like to drive! My salesman gave me the wheel and took me to a driving course that would push the car to the limit and coached me on how to get the most out of the car. Test drive was over 1/2 hour.

I returned the following week and my salesman asked me if I wanted another drive! He handed me the keys and told me to take it for an hour if I had the time.

I was never treated badly by anyone at Motorwerks, either in the sales department or the service department. I wouldn't hesitate to recommend them in the Twin Cities.

(I did in fact buy my 323i there.)

John


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