I've received several requests over the last couple of days asking me to confirm or discover what their car's status is at the factory or port; well, I've just been reamed by the corporate types and have been told that I'm not to do this any more, because, "they should talking to their dealer about this sort of thing." Apparently, they're afraid that I'll say something that will put other dealers in an awkward situation (read: lying to the customer)
Sorry, guys, but can't do it any more.... :(
But keep asking for other things like product updates, etc.--I guess that's okay!
Take care, Rick