In Reply to: BMW USA, please take note ... posted by Henry on October 10, 1999 at 03:11:20:
1. Call the customer service #.
2. Note the fine print in the warranty guide which says to report safety problems to the government (www.nhtsa.dot.gov).
: Refer to my note below :
: My NEW E46 LET ME DOWN
: Call me if necessary and I'll give you all the details.
: There's a safety issue that needs immediate attention before someone gets hurt. It's not a case that can be brushed aside or ignored; especially now that more of these problems are occurring.
: Cutter Motors (where I bought the car) is very responsive. Jon Shafer responded right away and have
: Bob called me this morning to arrange for their service guy to take care of me Monday morning. I am completely satisfied with their customer service (before and after sales).