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OK, so how's everyone else's exp. w/ Crevier, Irv. (archive)

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Posted by Long Beach, or Sterling? Thanks!(nt) on October 20, 1999 at 10:47:30:

In Reply to: Disappointed..... posted by Joe on October 19, 1999 at 23:55:31:

: Today I got my car back from repair at a local dealer. When I arrived at home, I realized that they did nothing except messing it up!!

: First, my key memory is gone. Second, when ejecting CD, the disk doesn't come out smoothly. Third, they left a tool in the engine compartment, right above the fender, causing my hood to raise up about 1 inch. Luckily there is no damage to the body. Fourth, the radio still whines, despite adding the capacitor. Fifth, parts not available, had to special order.
: FYI, my initial complains were: AM whining noise, leak at the cap of power steering fluid reservior, rubber fitting on the doors, and a cut on body seal (door).
: I guess no matter what kind of car they sell, all dealers are the same.... disappointing...
: Does BMWUSA have a QC team that go out and monitor their dealers' service? I hope some officials from BMWUSA read this.




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