In Reply to: Why I'm probably not going 2 posted by buy a 328i (WAY LONG) on October 21, 1999 at 08:26:06:
: I'm just livid. I love driving the cars, but I can't bare the agony of ordering the car because I'm too worried about what I'll feel like a year from now.
: The link above is just another example. How can BMW be so incompetent with the design/build of their cars? Let me get this straight. BMW NA has known about window "screeching/creeking" sounds, chronically warped rotors, lousy HK sound, steering floatiness, spontaneious engine power loss, etc., by lurking on this board. Even the Edmunds long-term test 328i has many of these problems. I have yet to hear any kind of a response from BMW to either the owners, or the board (even via the "back door" sources out there (you know who you are)).
: Do I expect a lot? You _bet_ I do! I expect _perfection_ for just under the $40K I'll be spending on a loaded 328i . . . I can get very close to perfection from Lexus (IS300) or from Audi (A4 or new A6 Bi-Turbo, 6-speed, Quattro).
: Okay, done with the venting, but for now my order is cancelled until I test drive the new Audi.
: Note to BMW: GET YOUR ACT TOGETHER! The Internet changes EVERYTHING it comes to customer satisfaction. Problems, even rare ones, becomes known globally in minutes. If they're out there, then you've got to address them quickly and thoroughly by letting us (owners and potential owners) know what you've done or are doing to correct them. Got it?