I ordered my car from Eastbay BMW after contacting them through email on their web page Michael Smith responded. We agreed to an over invoice deal and I agreed and had been waiting for the car to come since. During the wait the internet coordinator Michael Murazzo kept me informed of the various stages the car went through (forget OC, not reliable). Well wait no more I picked it up today. Michael Reinstein the internet sales manager came in just to deliver our car and was a great person to work with. One of the best sale experiences I ever had. BTW this is a Week 10 car and the steering is still loose. I did get the electric sunshade that several dealers said I couldn't get in the US.