and to tell you the truth, sometimes it really sucks and sometimes it's pretty nice. Chances are you didn't get him fired. Two sales in six months isn't that great of a record. The owner/supervisor probably took into consideration how many potential customers the dealership may have lost during those six months. However, a supervisor closing a deal for a salesman is common practice. In my dealership, i'm told if a person is on the edge of buying, let's say after a test-drive, we're often encouraged to get a manager to help us out. I'm only 19, I don't know if i'll remain a salesman after college, but if I was selling cars at Jon Schafer's dealership, then i'll be that 3% from his statistic.