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Re: Impressive Service BMWNA! (archive)

[ Follow Ups ] [ 5-series (E39) Message Board ] [ Msg. Board FAQ ]

Posted by Alan540 on December 09, 1999 at 15:47:30:

In Reply to: Re: Impressive Service BMWNA! posted by Chris S on December 09, 1999 at 00:42:33:

I think the long-standing flashing MID problem that seems to afflict all E39s is one of them. Why BMW dealers have no service bulletin on this widespread nuisance is difficult to understand (as is why they haven't addressed the cause in production/engineering).

Keep your flashlights handy!


: Wow, if that's the case then I second the Kudos. The trouble is that they seem to ignore 99% of issues that would otherwise make many more people much happier campers.

: Chris,

: : Well Kudos has to go to BMWNA on this one! Today I got a call from BMWNA customer relations. At first I thought "Who is this REALLY"? But is was them. Seems like they read this board often. In response to a post earlier about a rought shift from 1st to 2nd they were really concerned that I get satisfaction on this issue.

: : For all the knocks BMWNA customer service takes this is outstanding and above and beyond service. They have a case open and want to follow this to closure!

: : It is nice to see that our concerns are actually reviewed and notice taken.

: : Great Job BMW!

: : Tim W.

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