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Re: Any experience with BMW gallery in Norwood, MA (archive)

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Posted by Willard Lee on January 25, 2000 at 08:35:37:

In Reply to: Any experience with BMW gallery in Norwood, MA? posted by Dave on January 25, 2000 at 08:13:39:

I brought my car in there a couple months ago to get a new Dinan Stage 1 suspension put in...turns out they left off a nut in the rear shock..then they tried to tell me that it wasn't "torqued" down correctly..(weird that the nut was under the rear seat cushion)...

The towed the car back and fixed things, but I'm not sure how competent they actually are in the service dept. I'll never go back...

Check the archives because a slew of replies about the dealership were posted after I told my story....

Hope you have better luck...


: Just bought a BMW there. Very nice sales people, and good price. They check out fine on the Better Business Bureau website. Would appreciate any comments about their service department (loaners, courtesy, quality, responsiveness). Thanks.

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