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528i Lemon - Settled!!! (archive)

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Posted by Len House on July 07, 2000 at 18:39:35:

A few days ago I posted about my 528ia lemon and that the dealer and BMW NA were not exactly being helpfull.... Today we settled the case. Apparently someone up at BMW corporate got wind of the discussions here AND at other sites that I posted at and didn't like the negative publicity. They also told me they received more than several phone calls to the dealer and the corporate offices from past, present, and future BMW buyers that questioned BMW's commitment to quality.... They also finally got my Lawyers letter and the discovery request for ALL of the service records including the mechanics hand written reports AND for the SIB# on the defect notice for the engine head.... I guess they did not want to do their laundry in public and they caved in.... I am now the proud owner of a 2001 330ic and a refund check for the difference in price from the 528ia.....

Thanks to all that responded and to the few of you that actually called BMW!!!!

Len House

PS - The 3.0 engine is MUCH more reponsive than the 2.8


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