In Reply to: I still do not get it. (more) posted by STT on July 08, 2000 at 20:23:09:
>>>: BMW makes a defective car. It happens. Dealer refuses to deal with the issue appropriately. What else do you expect ? There is an army of hungrly lawers out there that will more then willing to deal with it for you. You go and get one or two. They do their job - they get attention of BMW NA and it immediately resolves the issue. Normal civil situation, nothing dramatic about it.<<<
Yes defective cars are made, it's only how the dealership and/or BMW's approach to handling it that's in question. It *SHOULDN'T* have to come to filing papers and hiring lawyers, they should stand up for their product from day1. If you think the world can only function with the intervention of lawyers then that is seriously f*cked up.
>>>: Here comes the drama. Wipping and bitching on all boards with no reason whatsoever - it is not his business to deal with it now, it is lawers business. Is it that dramatic and nerve racking as he portaits it ? NO. It is just a part of live and bad luck.<<<
People have a right to know what happens to one person's experience with a company. Maybe it'll influence their decision, maybe not. Why do you think we have things like investigative reporting or even have things like consumer reports. More information allows people to make better decisions. Experiences of one person can help another.
>>>: Allegedly, some BMW NA emploee makes a post. I agree with every word of this post, BTW. Drama unfolds again - it is nearly the end of the world, BMW NA is involved in such a dispicable behaviour and so on. Do you guys have any common sence at all ? Why the hell BMW NA should be responsible for what their people say while off work ? Some guy dialed into BMW NA network from home and used internet connection for free. Is BMW NA responsible for it ? <<<
Yes they are. Using your legality arguement, he didn't state that his opinion was his own and did not represent BMWNA. In this event, as a BMWNA employee, using BMWNA computers and/or connections to post this response, BMW now becomes liable for his actions. The most likely event, should this come to fruitition, is that said poster would likely be fired a simple and financially cheaper way to "solve" this problem.
Ain't life great?