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540ia Lemon Suit, List of Service Attempts Part 2 (archive)

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Posted by John Sain on July 09, 2000 at 18:47:14:

Part 2
Car shakes when you stop at a light
07-28-99 07-28-99 "Check engine" light illuminates, burning smell. Driver's seat is broken.
08-03-99 08-03-99 71681 30201 Oil change; driver's seat side panel peeling - replace; check engine light on/rough running engine, "Traction control" light illuminates, burning smell. Fields BMW - Florida
08-19-99 08-19-99 "Check engine" light illuminates, burning smell.
Called BMW of North America, Inc. 800-831-1117
09-13-99 09-13-99 "Traction control" light illuminates, burning smell, car shakes when you stop at a light
10-14-99 10-15- 99 74691 32714 Clicking noise when started; ashtray button broke - replace; check brake light on - replace bulb; traction control light on - replace rotation rate sensor, burning smell, car shakes when you stop at a light Fields BMW - Florida
11-11-99 11-11-99 Car shakes when you stop at a light
01-24-00 01-24-00 78716 35830 Rear tires wearing on inside - rear tow out of specs Fields BMW - Florida
Called BMW of North America, Inc. 800-831-1117
Called BMW of North America, Inc. 800-831-1117
01-26-00 01-26-00 "Traction control" light illuminates, car shakes when you stop at a light
01-28-00 01-28-00 79001 36027 Runs rough on cold start - replace fuel pump, "Traction control" light illuminates, car shakes when you stop at a light. Paint is coming off the car. (Peels) Fields BMW - Florida
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
02-10-00 02-10-00 Check engine light on, car shakes, burned smell.
02-16-00 02-17-00 79872 36677 Check engine light on - replace fuel sender seal Fields BMW - Florida
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
Alex the service manager at Fields said, when asked about all of the unwritten service requests, stated, "those were issues between you and I." Also said, "Fields does not want to write up everything due to the paperwork expenses involved. We will just make an appointment, if it is not found at that time it probably does not exist."
03-09-00 03-09-00 The transmission faults found and printed for us by the BMWNA technician Guy Carlton. Also major tank leakage detected. Paint is coming off the car. (Peels) Fields BMW - Florida
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
Called BMW of North America, Inc. 800-831-1117 spoke to Heath Myers, want to send this Lemon back.
Called BMW of North America, Inc. 800-831-1117 spoke to Chad Winick, want to send this Lemon back.
04-04-00 04-10-00 82191 37794 Engine dies down - replace catalytic converters, fuel filter Fields BMW - Florida
04-10-00 BMWNA performed a Type II inspection but did not reset the in-dash service warning lights. New
04-10-00 The engine lacks power!!! This car now drives as if it were made for an 80-year-old grandmother. It does not accelerate. It has extreme spark knock and rattles at any time you give the car any gas to accelerate. An independent repair facility with BMW certified staff has detailed a significant list of abnormalities that have appeared since the car was serviced by BMWNA. The car is VERY sluggish and hesitates! New
04-10-00 BMW pried off the shift lever wood cover with a flat tip screwdriver that left indentions and marks in the wood. While removing this panel, they did not release the forward left clips and flexed the cover enough to crack it in several locations. New
04-10-00 The service papers state that the car arrived and departed BMW with the same mileage. Yet the service verbiage on the paper says they drove the car "50+" miles. New
04-10-00 The service papers state there are four radar type electrical connections that are not recommended by BMW. The fact is there are only 3 and they were installed at two BMW dealerships by authorized BMW technicians. Continues
04-10-00 Navigation computer defective, replaced, still undependable. Many problems still exist! You can and do get very lost if you follow the directions provided some 20-mile errors! Continues
04-10-00 The service papers state that aftermarket floor mats are not recommended by BMW. These mats were recommended by, bought from, and installed by a BMW dealership when the car was purchased. New
04-10-00 The car had 37794 easy miles; a type two inspection was not required per the BMW owner's manual until 40,000 miles. New
04-10-00 The dealer service report states we took delivery on 01 May 1998. This is incorrect by 7 months. Continues
04-10-00 The transmission faults found and printed for us by the BMWNA technician on his previous attempt to fix the car were not addressed during this visit. Continues
04-10-00 The paint peeling problems were not addressed. Continues
04-10-00 The brakes are very mushy and at times go completely to the floor. It is not safe in this condition! New
04-10-00 "Check Engine" light comes on very often. Continues
04-10-00 Engine shakes, shudders, entire car trembles, smokes, burned smell, and engine runs rough, random, dies while driving in traffic. Very dangerous, several near wrecks, one documented by and with a state trooper. He was following on highway in traffic, said car started smoking, rapid deceleration, and HE nearly hit us. This condition continues!!! Continues
04-10-00 Clicking noise from rear of car. Continues
04-10-00 Traction control light comes on. Continues
04-10-00 Navigation computer defective, replaced, still undependable. Many problems still exist! You can and do get very lost if you follow the directions provided some 20-mile errors! Continues
04-10-00 BMWNA Service Engineer states there is a transmission defect and has provided printouts. Continues
04-10-00 Tires have unusual wear patterns. Continues
04-10-00 Car returned from dealer with long scratch on passenger side door glass (inside). Continues
04-10-00 Dealer used our credit card to fill up gas tank.
05-07-00 Entered destination into GPS, it took us in the opposite direction for 4 miles before we canceled the program. Continues
05-07-00 Drivers side seat automatically moved forward and up while driving on the interstate. Passenger was adjusting the GPS system when this happened. Continues
05-25-00 39093 Various problems documented on the mechanic report of Steve Davis Continues
05-25-00 84575 39096 Left brake light bulb is out Fields BMW - Florida




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