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Unfair repair charge on 95 740iL (archive)

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Posted by Alex on December 22, 1999 at 15:54:17:

I had a service done on my 740iL 95 77k miles and got charged for something I believe is the responsibility of BMW (I believe it is related to the engine block problem). The dealer plays "dum". I paid the $1500 charge, and sent a letter to BMW customer service, but no answer after three weeks. Any other place to vent my dissatisfaction?

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