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Fred, do most dealers call you personally if... (archive)

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Posted by RM on June 27, 2001 at 22:43:43:

In Reply to: Final comments on the BMW CSI Survey Process (m) posted by Fred Meloan on June 27, 2001 at 19:27:27:

I had a dealer call me and yell that I scored him "average" on one item. I can't remember what it was now, but it was a big one then. He said that made the difference between "passing" and "failing"! But he deserved it!

I would have thought they would not let dealers know the individual results? Or maybe could the dealership have called me ahead of time to see what I would answer when the "official" call came in???




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