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Re: I'm so disappointed with my 750. (archive)

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Posted by Dallas740IL on September 09, 2001 at 18:04:28:

In Reply to: I'm so disappointed with my 750. posted by JR on September 08, 2001 at 21:29:03:

Welcome to the club! I had a similar experience with my 750IL and recently traded it after 7 months for a newer 740IL. In 7 months it was in the shop 7 times for an average of 4 days each time. Time and money (even though I had the extended warranty) were a consideration. I was scheduling my life around this car and never knew when it would bite me in the ass again. My wife was fed up and when she suggested I get rid of it I jumped at the chance to upgrade to a newer one. She even thought it was her idea...a real win win and an expensive lesson in this car!
I got my 1998 750 in April of 01 with 27K miles on it. Since then it has spent a total of 14 days in the shop. From the PDC system giving false readings, rough idle and hesitation. To the computer system locking up, the stereo not always coming on or no response from the controls. The list gets quite long. (19 issues in total!)

To add insult to injury, the service from Ralph Schomp BMW in Denver, Colorado is terrible. They replaced the door brakes in both doors and broke the wood trim and the door panels are loose and making noise and they had the nerve to return it to me in this condition. I can't understand the service. These are expensive machines and there are few of these cars sold each year. One would think that the service would be top notch.

This is not what I expect from a vehical billed to be the "ultimate driving machine". So far it has been the "Ultimate repairing machine".

I'm at my wits end with reliablity and poor service BMW has to offer. I'm considering trading the car back in at another dealer(MB) and taking a huge loss. Time is money, and I can't continue to run this car back and forth to the shop every other week.

Thanks for reading my rant...

JR





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