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Check the helper springs (archive)
[ Follow Ups ] [ 7-series Message Board ] [ Msg. Board FAQ ]
Posted by MikeH on December 02, 2001 at 15:44:17:

In Reply to: Hood Stuck Shut! Help posted by 7SeriesSoon on December 01, 2001 at 15:52:00:

There are two little springs that help the hood make its initial opening.

If one or both are broken, this can cause the problem you saw. They are cheap and easy to replace.

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