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M5 (E39 M5) Message Board
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Mod-O-Matic (beta!): Please vote with care. You must be logged in to use Mod-O-Matic Move post to: For Sale | Group Buy | Off Topic | NWS/Adult    Remove due to Spam/Troll | Prohibited       Highlight as: Informative | Success Story
 
Author:  
edjack on 2008-05-16 at 17:54:18(Roadfly member #21320; Roadfly Inner Circle member since 2003-07-22) 
    
Subject:  
The dealer situation is truly sad. It appears... (273 views) 
Message: that BMW NA hides behind the mantle of "dealers are independent businesspeople", and claims to have no sway over them.

NA originally appointed them - why can't they take the franchise away from them, and sell it to someone else, in the face of increasing criticism?

How would a local letter-writing campaign work, I wonder, Where a group of owners describe the poor service activities of a given local dealer?

My regional CheckBook publication periodically rates local auto repair shops, via a questionaire sent to members. BMW dealers, to a man, get, at best, a mediocre rating for service, while several local indies get praise.

Ed in San Jose. BMW CCA member since 1980 (Nr. 62319). Golden Gate Chapter

'97 540i 6 speed. Build Date 3/97. Aspensilber over Aubergine leather.		 
 

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