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| Message: | I wanted to like Santa Monica BMW, but they are a bunch of jerks. They promised my car would be ready in the morning, didn't return any of my calls, and finally had my car ready after 5pm. What a waste of a day. They sent the shuttle to the wrong address three times. When I called to find out when they were going to pick me up, they told me I had screwed up by not getting in the shuttle (which was sent to the wrong address) and to take a cab. Nice! I'll spend my money someplace else. | ||||