| Message: | | I think this link is funny. Why would anybody take his or her car to Hendricks BMW, Charlotte, for out of warranty work? I'm scared to take it to them for under warranty issues. If there's a service bulletin, I'll have to find it online and take it to them to get them to complete the work. They are a typical BMW stealership. Their goal is out the door and 5 stars. If they don't re-create the problem the first time, it's out the door. Anybody who says anything else has to work for them or maybe it's their 1st BMW and they haven't taken it to them more than once. In Charlotte, we have a local independent shop that has a former Turner Motorsports Race mechanic. Anybody who actively participates in the local CCA chapter and especially any driver schools only uses the independent show.
And who said cheap. The hour rate is up to $125 last I checked.
I'm not talking bad all the service advisors or mechanics, just the management. There is one mechanic I like; there was he but he just left. When it has to go and I mean HAS to go, major warranty, he's the only person who will touch my car.
Check out the other BMW forums and ask around.
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