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Mod-O-Matic (beta!): Please vote with care. You must be logged in to use Mod-O-Matic Move post to: For Sale | Group Buy | Off Topic | NWS/Adult    Remove due to Spam/Troll | Prohibited       Highlight as: Informative | Success Story
 
Author:  
Jeff on 2007-07-11 at 19:11:52(posted from: Host: pool-70-106-212-33.chi.dsl-w.verizon.net IP: 70.106.212.33) 
    
Subject:  
Re: Toro lawn mowers (394 views) 
Message: On September 30, 2006 we shelled out $1678.00 for a Toro lawn tractor. Immediately we began having problems.

1. Immediate problems with belt jumping off the blade drive.
2. October/November 2006 Drive bolt sheered so mower no longer worked on the tractor. Take in for service. 2-3 hours of our time to take the tractor in for service, 1-week wait time.
3. Continuous problems with drive belt coming off blade pulleys.
4. May 2007 Left front wheel disconnects from steering column. Tractor cannot be steered. 2-3 hours to take the tractor into the service station. 2 1/2 weeks wait for repairs.
5. July 11, 2007 Drive belt will not stay on and mower deck in inoperable. Taking into have service done after Toro refused to refund our money or replace the unit. We are told the next wait will be 1-2 weeks.

Total hours of operation according to their time meter is 11.2 hours. Lawn has been cut less than two dozen times since unit was purchased.

Toro will not even consider a refund. The area service manager John Retzer told me if I take any legal action they will not help with the problem at all. Retzer told me not to worry about the grass “it’s been dry”.

Don't trust the compnay or the brand!
 
 

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