| Message: | | i have to second that. had several bad experiences with them:
1. took car in for overheating problems. didn't say anything about the ac not being cold. they ended up replacing the water pump, some hoses, AND, recharged the AC without asking me. AND, it wasn't CFC-free freon. the freon was something like $9 a unit, and they put in something like 30 units!!! when i asked why it costs so much, they even dared to tell me next time we should put in the CFC-free version. like, duh? did you bother to think you should've put them in the first time?
2. less than a year later, took car in for oil change and checkup before i went on a road trip. told me AGAIN the water pump needs to be replaced. i told them it was replaced by them less than a year ago, why would it need replacement so soon? then the story got changed to "it may have a little play, but nothing major."
3. had front-end shimmy problems. asked them to check the upper control arm bushings. they claimed they were fine and that the car needed front wheel balancing. supposedly they balanced the car. didn't help. car still had shimmy. went to another shop, swapped out the bushings, shimmy gone. old ones were cracked.
4. a friend of mine took his e46 328i in for oil change. he brought his own mobil 1 in one of those 5 quarts containers. he ended up getting charged over $60 bucks for the oil change because he didn't have enough oil. what? another quart of mobil 1 costs $10? or the oil filter costs $20?
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