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RE:Reputable service in the Bay area? (NOT BMW SF! (archive)
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Posted by Dissatisfied on June 10, 2001 at 14:41:16:

Recently had similar experience as described in your post of June 6. Got my car away from the dealership and had it repaired elsewhere. Now going to follow up with California's Consumer Affairs for action. Encountered this situation with another car maker/dealership years ago, and Consumer Affairs was most helpful with that problem.

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