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BAD experience (archive)

[ Follow Ups ] [ 8-series (E31) Message Board ] [ Msg. Board FAQ ]

Posted by robert on June 27, 2000 at 20:35:57:

Bought three alarm systems from Stellar/Hoffman Automotive (for M3,2002,Jeep... one remote for all three cars)the nice adds in Bimmer, European Car, Roundel, and many other. DO NOT DO BUSINESS WITH THEM. The alarm system did not work on my M3 (plug and play setup). They could not make it work right. Then they would only accept it as return with 25% restocking fee. The adds say nothing of a restocking fee or 30 day return period) Finally after I returned the alarm, they changed their mind and refused to accept the return stating that it had been more then 30 days remembering that after two week in my possesion it was returned for "repair" which took 4 weeks.


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