On April 1, I posted a problem concerning an ignition key assembly which would not turn. Car was towed to BMW dealer and they summarily said that it needed a new lock from Germany -- cost $300. plus $200 in labor and at least a week wait. Thanks to a posted response to mine, I suspected that the ignition lock might not be the problem -- and that the steering wheel tumblers might be. I asked dealer to pull the wheel to see, and they left car sit for five (5) days without doing anything to check. So, this morning I had car towed to another shop - they pulled wheel, lubricated the steering wheel tumblers, and magic! Two hours later (and $120. labor) its works like new. Also -- they located a new replacement lock just 150 miles away for $115. This is just another in a list of reasons why the BMW dealer has lost my trust. Hope this info helps others who might be facing a similar problem. Thanks for this bulletin board to share such experiences!