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Re: SC, What if State Farm Won't Pay? (archive)

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Posted by J Arnold on April 09, 1999 at 02:12:53:

In Reply to: SC, What if State Farm Won't Pay? posted by daniel on April 09, 1999 at 01:21:42:

I had the windshield on my 535i replaced about a year ago with a sigla, and the quality and clarity is good. No noticeable waves or distortion, and nice tint shade on the top. Just make sure you get someone that has changed several windshields on your specific model to work on your car. The person that changed mine scratched the pillar in a few places, (I was speechless, immediately before I released on him,and they fixed it) The key to removing the moulding, other than the obvious not scratching it, is to preserve the small rain deflector that runs up the side of the moulding to guide water up to the roof rather than splashing on the side windows. The moulding can be reused. They state that it cannot be since it is a more meticulous job to preserve it during removal, and to cover their own butts so that they don't have to surprise you with additional costs. Also, if you experience more wind noise after the install, fill any gaps with silicone caulk on the leading edge of the windshield where it meets the body. Regarding state farm, I have a very good friend that's run a large collision center for 10 yrs,(they repair all makes, but specialize in European) and State Farm is only one of a few insurance companies where they actually try to turn the work away. I've heard that they cut more corners trying to save money, causing the shop to use either cheap aftermarket parts or poor quality used parts, as well as trimming labor here and there that it's not worth the line of unhappy customers to continue putting sub-standard work on the road. Most people don't even realize what was used to repair their cars and the difference between OEM and aftermarket body compenents. I realize it's off the topic of the windshield, but I felt compelled to share that with you before you really have to test them. Read the fine print in your policy. The call is theirs, not yours. Good luck.

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