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technical/service information from bmw n.america? (archive)

[ Follow Ups ] [ 5-series (E34) Message Board ] [ Msg. Board FAQ ]

Posted by al on November 04, 1999 at 19:12:39:

i am completely frustrated by lack of any technical/service response from any 800 number i can reach. canned response is "go to dealer....". has anybody had any success in getting info? in my experience nobody who works for bmw knows whether they work for an automobile company or ll bean. any tips for better access to real knowledge would be appreciated.

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