In Reply to: Same in UK, useless. No Tech Service for customers posted by RDL on November 04, 1999 at 19:54:54:
: They want your money, rather than make the information freely available, BMW will make you go to a local dealer who will quietly rip you off.
: Playing on your ignorance.
: BMW are the only Car manufacturer that I know of who do NOT have a technical service dept for customers, they do have one for DEALERS who get stuck though.
: agree-my experience with mercedes and ford in us is completely different-very helpful. bmw practices could be viewed as restraint of trade,especially based upon some of the comments i have received from the so called "customer relations" staff.