In Reply to: I forgot to mention my car was pre-certified but posted by taken off when I refused it - RL on February 22, 2000 at 19:22:09:
That if I could have a list of all of the items that were serviced. And she said, oh of course!!
A while later she came to me and give a piece of paper with a list of all service done. SHE WROTE WITH A PEN!!!!!! I was thinking about a printout from BMW records! Anyway I left the dealership frustraded.