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Dealer Competence / Incompetence? (archive)

[ Follow Ups ] [ E36 M3 Message Board ] [ Msg. Board FAQ ]

Posted by Mario on October 04, 1999 at 10:27:01:

Perhaps someone can assisit me with the following problem. I own a 98 M3 with 25,000 miles on it. I acquired the car with 9000 miles on the clock. The car is stock except 17" BBS RK wheels shod with Michelin Pilots 225/45R17, K&N filter and Schroth Rally 4 belts

About two months ago I was driving at a speed of 30 - 40 miles an hour, 3rd gear at about 3000 RPM. Residential speed. My drivers side window was down. I head a metallic high pitched squeeling (not the brakes, Ive been through that, but a sound similar to it).

To make long story short, now the squeeling occurs while accelerating slowly in 1st, 2nd and 3rd gears always at RPM's between 1500 - 3000. The noise subsides somewhat after that. When I drive and depress the clutch, and coast the noise stops.
(Sometime the noise begins right away and sometimes the car has to be driven for 10 - 15 minutes before the noise occurs.)

The combination of above referenced symptom and refering to the new E36 Bentley manual lead me to belive that it is the throw out bearing.

I have had the car at the dealer 3 times for this problem. Twice they could not duplicate the problem. The third time, again they told me that they could not hear the noise or duplicate the problem. On my way home from that visit, the noise began and I returned to the dealer. Only then did they finally it.

Because I was on a business trip last week, I left the car at the dealership the whole week! I told them that I did not want it back untill they found the problem. Because I was travelling the dealer informed my girlfriend and that this is "normal" and that "all M3's" have this problem. She should pick the car up. She did.

Heres my take on this - this is a warranty issue and I think that the dealer does not want to take down the transmission to get to the clutch. Theres a lot of labor involved. Essentially this is a clutch job.

Has anybody else experienced this problem? Please post some feedback as I am getting ready to take this to the next level.




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