In Reply to: Stealer wrecked my M! posted by JMR on January 04, 2000 at 15:18:37:
Make sure they reimburse you for the amount that your car is now devalued due to both repaired body damage and re-painting because of their negligence.
IMO, the dealer should offer you a comparable car while they repair your car.
Whether the car is owned or leased could be a factor in the amount of devaluation and the restitution they offer.
: I dropped it off this morning to have my snow tires mounted and just got a call from the service manager informing me that somehow one of the lot boys drove it off some embankment or something. End result -- it needs at least the passenger door and the side skirt. What really burns my a$$ is when they offer me a wagon as a loaner. Did they wreck a wagon? I don't think so. Now the guy just called me back to offer a Jetta. Can you guys beleive this?