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Re: Oil Changes will void my warranty? (archive)

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Posted by Bubba on June 15, 2000 at 09:18:46:

In Reply to: Re: Oil Changes will void my warranty? posted by Bob ///M3 on June 15, 2000 at 09:15:04:

Yeah, they could "suggest" you didn't do the changes even though you have the receipt, and my attorneys could "suggest" to the court that they are acting in bad faith, warranting treble and/or punitive damages, by making such a ludicrous and absurd argument (what are they saying, you're stockpiling unusued oil & filters in your garage in an intentional effort to have your unmaintaned car break down so you can make a warranty claim?).

: I agree with what Chet said but would like to add to it.

: It is best, in my opinion, to have the dealership's service department do the oil and filter change when the "service lights" indicate the required service. If you want to do the change yourself in-between times, that's perfectly okay.

: Also, BMW NA does not always have the best or most qualified people giving out information to consumers on subjects such as this.

: I personally have all the purchase receipts for buying the oil and filters that I have used to change my own oil. My dealership's service manager and the BMW technician know this and understands that I change it myself very often.
: But from the standpoint of a major warranty issue that may concern engine lubrication or the filter, I want them (BMW) to have a record of it where they performed the work so there is no question it was done...stamp the service book and give me a BMW service receipt for my records. You never know-they could suggest you bought the oil and filter but never changed them. Or you could move to another area with a different dealership that services your car and they may not be as understanding. You would have no hard copy proof!

: Bob ///M3


: :
: : Well, I talked to the dealer today, and through the topic of the conversation, the dealer guy tells me. By changing my own oil, I will null/void my warranty on my car. So I chuckle laugh and walk away believing that he is talking a load of crap.

: : So I call BMW NA today and they tell me that yes, by personally changing my oil, I run the risk of null/voiding the warranty on my car?

: : Is this true? I know it can't be or else nobody would be changing their oil on their own. I know they sell those devices that reset the lights when you do it yourself, but supposedly that voids the warranty too.

: : What am I going to do?

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