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always write to a vendor directly... (archive)

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Posted by Rob @ UUC Motorwerks on September 12, 2000 at 13:45:44:

In Reply to: Yep, have to admit, very punctual....eom posted by Steve M on September 12, 2000 at 11:36:52:

Do not assume a vendor reads on a daily basis. They probably have other important things to do as well, like taking care of orders on time so customers stay happy.

If you have a question for a vendor, ask THEM directly... if it takes awhile to get back to your e-mail, remember that they are probably dealing with 50 e-mails per hour and it takes time to catch up.

I know I see this kind of thing here all the time. I'm glad to answer questions as I can, but a very specific question about an individual's order should be sent directly or, like they did in the good old days, CALL on the phone. Doesn't get any more "instant message" than that.

- Rob

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