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No doubt . . . (archive)

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Posted by TechnoViolent on May 16, 2001 at 17:03:22:

In Reply to: learn to work on the car yourself, most things are posted by simple.....Gore on May 16, 2001 at 16:54:36:

Even though its under warranty, I ended up replacing the sway bar links myself, did not feel like the hassle of going to the stealer again and trying to convince them of the problem.

Some are cool, but most SUCK when it comes to service. You're almost better-off going to Pep Boys. I've had BMW techs (about 4 months ago) tell me synthetic oil is bad for my car and refuse to fill it with it. I had to diagnose a front-end rattle by myself. BMW tech said they could find nothing. I banged on the damn sway bar with my fist and the thing sounded like a pocket full of pennies. The links were shot to hell. Most of these Stealers jus plain suck in terms of service. The employees are just "showing-up" for their 9 to 5 to collect a check. They lack the passion that these cars require. Lets not even talk about prices - $800 for an INSPECTION 2. My dumper still hurts from that one. Best bet is to build a good relationship with a relaible inependent shop.

They import these great cars. I can get any part I want in a matter of hours. They offer great service (if you want to pay out the wazzu). Fixing cars is NOT an exact science, there is a lot of trial and error. I think we should lay off the dealer. They're just trying to run a business, while selling and maintaining imperfect machines.

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