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Re: BMW-North AMerica customer complaint contacts? (archive)

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Posted by Harvey on May 18, 2001 at 14:15:26:

In Reply to: BMW-North AMerica customer complaint contacts? posted by Tim on May 18, 2001 at 12:31:04:

I know how you feel - I called , emailed, wrote to BMWNA for weeks w/ zero response - finally I fired off a letter to Purvis himself - got immediate response & issue resolved.As for BMWCCA - it took them 8 (EIGHT ) months to resolve a simple change of address issue for me - I don't think much of the staff at BMWCCA & especially Phil Marx (President).


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