My 2000 M5 delivered 7/00 was also "missing" the identical items. The NAV CD is mailed out from a separate company based upon the region you live in. There are 6 different regions (i.e. 6 different CD's). My toolkit was missing the lug wrench, reflector triangle and pliers. I was also upset that the first aid kit wasn't included. The dealer gave me the above items (although he gave me complex explanation why BMW didn't normally include them).