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I popped in the 18.0 CD and halfway through the progress bar an error occurs. Tried several times with the same result. So I figure I might as well try out the 18.2 CD and it gets an error at the same spot.
At this point I eject the CD and restart the car. The Menu comes up but no GPS, Everything else is there, phone, TV and even the VR works. Took it to the dealer to get the software reinstalled but they ran into the same error and blamed it on the TV
When I got home tonight, I disconnected the TV module and reattached the connections as they were originally. Nothing shows up on the screen, I proceeded to insert the 18.0 disc and the installation message comes up and the progress bar stops at the same point with an error, I eject the CD and back to a blank screen again.
At this point I reattached the TV module, since I had nothing more to lose. The Menu comes back up with everything except the NAV.
All I can deduce is that the connection is working fine and it must be the NAV computer. Is there anyway to do a reboot of the NAV computer because it seems to be labotimized right now and not taking any software installations. Does anyone in the NY or Boston area have the 17.3 software I can try installing or a set of 18.0 software that's you've had success with.