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Geez, take some Midol, relax, just a invoice.. (e) (archive)
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Posted by Grep on March 29, 2000 at 16:48:32:

In Reply to: I was their customer and they still stink!! posted by John on March 29, 2000 at 15:32:58:

: My experience is that they are great..until the sale is made. After that, it's "get lost, I'm too busy for you."

: I bought a set of Bridgestone S-02's for over $1100. I've asked for a receipt at least 10 times (no exageration), and still nothing. I've telephoned and e-mailed. Each time, it's the same story.."we'll get that out right away."

: I asked Aaron several times and he either ignored me completely or lied to me. Said he mailed it twice now and I got neither one. The post office isn't perfect but I seem to get all of my other mail. I don't think they lost both copies!

: Giving up on him to do what he said he would do, I called their customer service. Same story, "we'll get that right out to you." Guess what, I'm still waiting! It's been two months!

: BTW, in my last e-mail to Aaron, I told him I would be giving this message board my opionion next time someone else questioned their customer service. He said he would send it again..I never got it. He's had plenty of chances to avoid me "going public" with my unhappiness with TireRack.

: My personal opionion/advice is go to Discount Tire!!

: John



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