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explanation of our policy. (archive)
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Posted by Tim Joines on March 29, 2000 at 17:25:24:

In Reply to: TIRERACK PEOPLE ARE UNHELPFUL, THEY ONLY HELP posted by IF YOU'RE THEIR CUSTOMER!! on March 28, 2000 at 20:03:12:


In some cases we can not make recommendations or comments on products we do not sell. If it is not a product we offer we often do not have the correct information to make an accurate recommendation. We research the products and applications we sell thoroughly. We do not have access to the same information on products we do not sell. We can not give our information that may be inaccurate and there by cause damage to a customer's car or effect drivability.
I apologize if we did not explain this well when you contacted us.


Tim Joines
Retail Manager

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