The complete automotive resource for buyers, sellers, and owners like you.
Car, Truck and SUV Forums at Roadfly
+ Bentley Forums
+ BMW Forums
+ Cadillac Forums
+ Chevrolet Forums
+ Ferrari Forums
+ Jaguar Forums
+ Lamborghini Forums
+ Lotus Forums
+ Mercedes-Benz Forums
+ Maserati Forums
+ MINI Forums
+ Porsche Forums
+ General Discussion
+ Marketplace Forums
Re: Frustrating Tire Rack experience...MORE! (archive)
[ Follow Ups ] [ Wheel/Tire Message Board ] [ Msg. Board FAQ ]
Posted by Matt on June 18, 2000 at 00:14:53:

In Reply to: Frustrating Tire Rack experience posted by Matt on June 17, 2000 at 00:26:24:

Wanted to give everyone (who actually gives a damn) an update to my TireRack nightmare.
They pulled through with their promise to FedEx me another slip ring, but it still didn't fit.
It turns out the wheel is not even the right one for the BMW!!!
It doesn't fit the car no matter what adapters it has on it. This is probably why the clowns in Indiana did not put the ring on the wheel they sent me. I will be contacting TireRack first thing Monday morning.... and forwarding to them my bills for a taxi this weekend.
My car is STILL in the GARAGE on JACKSTANDS!!!

Thank you TireRack!

I look forward to hear an attempt to rememdy my headaches this past week from the TireRack.
What would anyone else here expect from them?

Thanks!


: Just wanted to let the folks at Tire Rack know that I ordered a set of wheels from you and only three of the wheels had the metal rings on them. (The rings make the wheel go on evenly.)
: The ring for the fourth wheel's ring was in with the lug bolt bag... BUT of course I got it and it was bent to hell.
: The ring could not be ressurected into a functional circle, but if it was able to... it still wouldn't have fit.
: It was too big.

: Perhaps the Tire Rack has some disgruntled employees working there that tried to put the ring on the wheel, but it didn't fit. Then, they probably threw the ring (bent to shit after they tried fitting a ring that was too big on the wheel) into the lug bolt bag.

: I called the Tire Rack this evening and they are overnighting a new ring for me... that is good, but in no way does it correct my situation.

: MY CAR IS IN THE GARAGE as we speak on a jackstand. (I no longer have the spare and the factory wheels were previously bent... that's why I ordered these wheels!)

: The TireRack offered $30 towards a purchase for my inconvinence... I don't think this is a fair way by any means to repay my misfurtune with these wheels.
: The bill for the taxi that I needed to be driven in this evening MUCH exceed $30.

: Is there any other compensation I should expect in a situation like this? Or, should I take the hit for Tire Rack's mistake???

: By the way, this is the fourth set of wheels I have ordered from the TireRack.

: Thanks in advance, please feel free to post replies on board, or Email me.

: ANYONE ELSE experienced this problem lately?

Follow Ups:


[ Follow Ups ] [ Wheel/Tire Message Board ] [ Msg. Board FAQ ]
Questions, comments, or problems, please visit the Roadfly help desk.
Roadfly.com Logo © 1997 - 2009 Jump Internet Inc. All rights reserved.