The complete automotive resource for buyers, sellers, and owners like you.
Car, Truck and SUV Forums at Roadfly
+ Bentley Forums
+ BMW Forums
+ Cadillac Forums
+ Chevrolet Forums
+ Ferrari Forums
+ Jaguar Forums
+ Lamborghini Forums
+ Lotus Forums
+ Mercedes-Benz Forums
+ Maserati Forums
+ MINI Forums
+ Porsche Forums
+ General Discussion
+ Marketplace Forums
Have you given us a chance to help you? (archive)
[ Follow Ups ] [ Wheel/Tire Message Board ] [ Msg. Board FAQ ]
Posted by Aaron@Tirerack.com on August 16, 2000 at 17:22:59:

In Reply to: TIRERACK MOUNTED WRONG TIRES ON RIMS. posted by Pissed customer on August 16, 2000 at 15:01:09:

Dear anonymous poster, How can I help you if you do not even give me a trace as to who you are??? People are human and sometimes make mistakes. If we ever do have an accident of this sort, I am always the first person to tell the customer to go to their favorite place and send me the bill. My employees and myself try extremely hard to make sure that all of our customers are taken care of in the best possible manner (as I was when I was a Tirerack customer for many years before I was employed here). If you are sincerely looking for help, I have a piece of advice..... try asking for it instead of flaming on this board! We are 100% willing to go the extra mile to help make our customers happy, but we need to be given the chance. You can find us direct at 800.428.8355, and we will find your order and have your problem resolved!
and PLEASE..... leave this forum for the purpose of helping those who need it.
Aaron

Follow Ups:


[ Follow Ups ] [ Wheel/Tire Message Board ] [ Msg. Board FAQ ]
Questions, comments, or problems, please visit the Roadfly help desk.
Roadfly.com Logo © 1997 - 2009 Jump Internet Inc. All rights reserved.