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In Reply to: here.... posted by Jonathan V. on August 16, 2000 at 16:01:05:
I have spoken to Aaron once on the phone and I was given some of the best customer treatment in my life. It seems as if everyone gets good service yet there are a few people who want to taint the Image and reputation Tire Rack has worked so hard for. What are you going to gain by doing this? NOTHING. I highly doubt that Tire Rack gives only 95% of their customers satisfactory service leaving the other 5% up in arms such as yourself.
Tire Rack has alot of experience in their field, it is unlikey they make simple mistakes like this.
If they do, it was probably an accident- just like how you forgot to post a valid name and email address. If you want your voice to be heard and taken seriously, you must be credible.
Jonathan V.
"the best revenge is in living well"
Jonathan:
Thanks for your advise. If you click on my name on my posting, your computer will open a new message window for you to contact me.
If the Tirerack cared, they could also contact me and see to it that I can return the defective Eibach Pro Kit. It will not cost them anything, because they can return it to Eibach for credit.
I have been their satisfied customer for over 15 years. I even bought the replacement of the tires ruined by their Pro Kit from them.
It is just that they do not care about some customers.
I will continue to warn this board against Eibach products
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