|
Called BMW NA and asked them if it's normal to have an X5 that always sounds like an old 18 wheeler whenever I stop.
BMWNA: No.
Me: So that is NOT how they are supposed to sound and not every X5 has this problem.
BMWNA: Correct.
Me: You fix defective parts correct?
BMWNA: Yes
Me: So, why can't my dealership fix/ replace these defective brakes without me having to pay?
BMWNA: Because the pad wear is within the BMWNA specs.
Me: But you just agreed with me that they are defective....and on and on it went.
So I ask everyone, how can thay rationalize that my 4.4i, with a high price we all know so well, is so noisy that I don't drive with my windows open! Does this seem ridiculous and wrong to anyone else?
Any thoughts on how I can get these things fixed by dealer without having to pay out of pocket for new brakes?