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Absolutely Not and (archive)

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Posted by Laurie on April 03, 1999 at 11:33:47:

In Reply to: Pay for a cupholder swap? posted by Mabilis on March 31, 1999 at 17:42:11:

your dealership should know this without you searching for it. I just talked with customer service at BMWNA on this and they can verify it for you. Just give the dealership their # and let them learn something without you going crazy and getting mad. I learn to do my homework first and then you DO know what you are talking about. I just had my oil changed yesterday and had called ahead to let them know I wanted the cupholder when I come up. They asked for my Vin. #, I informed them that it would be a warranty exchange and for them to find the bulletin

on this which there IS one. Had no problems. They didnot have one in stock at the time of my call, but by the time of my arrival four days later for my appointment, it was there. If ever in question, call BMW and talk with them first so you donot need to tolerate the dumb routine some dealers seem to put us through. It gets very aggrivating to have to go through all that when they (the dealership), should already be aware of these updates.
If this will help, my paper work has:
D Swap Cassette Holder for Cupholder
Cause: Free Exchange Per Bulletin
1400 Misc.
1 WB94
1 82-11-1-469-516 Cupholder/Armrest
FC: Part#: Count:
Claim Type
Auth Code N/C

Hope this helps!

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