In Reply to: Hooray for Savage BMW! posted by SpinDoc on February 10, 2000 at 18:02:37:
I don't know how you all people are praising this @#itty dealer. I am sorry for the language, but I have to say this. I went and applied three times, but I was always told that I needed to wait. They never told me that I was disapproved or anything, but kept me waiting and said that the reason that it is taking this long was because of the trade in value, which needed to be calculated...
Well, to make a long story short, they were always good at first, but just changed when it came to buy the car..
I decided to ignore them and went to Irvine BMW, where I got my car in less than an hour. My financing was also through BMW of NA, which seemed strange cause the guys at Savage always seemed unhappy.... Come on!!
Another time was when a friend of mine was getting one of the new 328 Ci.... He was going to pay for the car cash, and this didn't need any credit or anything, so the whole thing was out of the way...When it came time to sign, we told them that they could give us a free bra for the car, instead of the ZERO discount that they were offering. What happened was that the Salesperson just said "If you don't like it then just leave.."
What the @#!#@..... We are paying money to get service, not to get insulted and humilated. What do these people think. If this is their way of treating a customer before service, how are they going to treat him/her after buying a car...
This is the worst dealership that I had deal with so far....some domestic dealers rank even better than SAVAGE.
Please take your money to someone who appreciates a customer...