In Reply to: Survey: Who's had crack rear window replaced free? posted by dogboy38 on October 26, 2000 at 13:37:50:
Dealer said that rear window replacement was not covered under warranty. Says normal wear & tear.
I got a call from BMWNA asking about my most recent dealer visit, yada yada. I told them I didn't get a clear answer as to how BMW determines "normal wear & tear." I also told them (after reading y'alls posts here) that there seems to be discrepancies as to the type of work covered by warranty depending on dealership.
Question - Have any of you had your rear window replaced for free under warranty? If so, can you list the name of the dealership that provided this service?
I want to speak with BMWNA again with this info in hand.