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Whole top replaced twice under warranty. (nt) (archive)

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Posted by MDC on October 26, 2000 at 14:14:04:

In Reply to: Survey: Who's had crack rear window replaced free? posted by dogboy38 on October 26, 2000 at 13:37:50:

Hey question guys. I took my 1996 1.9 in to Chicago area dealer right before end of warranty to inspect a few items - one being the cracked rear window (I had 2 small cracks, seemed like creases that turned into cracks).

Dealer said that rear window replacement was not covered under warranty. Says normal wear & tear.

I got a call from BMWNA asking about my most recent dealer visit, yada yada. I told them I didn't get a clear answer as to how BMW determines "normal wear & tear." I also told them (after reading y'alls posts here) that there seems to be discrepancies as to the type of work covered by warranty depending on dealership.

Question - Have any of you had your rear window replaced for free under warranty? If so, can you list the name of the dealership that provided this service?

I want to speak with BMWNA again with this info in hand.

Much obliged.

aka Mark

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