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AMICA (archive)

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Posted by FWK-Z3 on November 11, 2000 at 21:33:01:

In Reply to: Explorer Insurance Company is the worst. posted by Any suggestions? on November 10, 2000 at 20:57:16:

I saw that my insurer, AMICA, was rated #1 in customer satisfactin as reported in the Roundel. After 26 years with them, I finally had to call customer service a few weeks ago. Some local twit tried to stiff me on replacment car insurance while my vandalized S4 was being repaired. she figured that because I took my car in for repair on Friday and they didn't actually start working until Monday AM, that I was just trying to soak them for the guilty pleasure of tooling around in a Chevy Malibu all weekend -- trrust me, this is one of the few times the words "pleasure" and "Chevy Malibu" will ever appear in one sentence.

My end of the matter was resolved in 20 minutes (although the ass chewing in Manchester may have gone on a bit longer). They really are a good company, but expect a spotlessly clean record fo rnew policyholders.


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